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SMS Terms & Conditions

Last Updated: October 8, 2026

1. Program

Qiaben Client Notifications is a text message program operated by Qiaben LLC for clients and prospective clients of our medical billing, coding, credentialing and practice management services. Messages cover consultation and appointment scheduling and reminders, replies to your inquiries, follow-ups to missed calls, billing and account notices, and customer support. We do not send marketing messages through this program.

2. How you opt in

You opt in by entering your mobile number and checking the unchecked consent box on our SMS consent page or on the consultation form on our site. Consent is not a condition of any purchase or service.

3. Message frequency

Message frequency varies, typically 1–8 messages per month.

4. Cost

Msg & data rates may apply. Check your mobile plan for details.

5. Opt out

Reply STOP to any message to cancel. You will receive one confirmation message and no further messages unless you opt in again. You may also opt out by emailing info@qiaben.com.

6. Help

Reply HELP for help, call (844) 874-2236 or email info@qiaben.com.

7. Carriers

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Mobile numbers and SMS consent/opt-in data are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. See the Text Messaging section of our Privacy Policy.

9. Sample messages

  • “Qiaben: Hi Dr. Patel, this is a reminder of your billing consultation tomorrow at 10:00 AM MT. Reply C to confirm or call (844) 874-2236 to reschedule. Reply STOP to opt out.”
  • “Qiaben: Sorry we missed your call. How can we help with your billing or credentialing question? Reply here or call (844) 874-2236. Reply STOP to opt out.”
  • “Qiaben: Your September billing statement is ready in your client portal. Questions? Reply or call (844) 874-2236. Reply HELP for help, STOP to opt out.”

10. Contact